![]() ![]() If you need to exchange it for the same item, send us an email at and send your item to: Daliya,Ezhoor,Tirur,Kerala, 676101 KL, India. Exchanges (if applicable) We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 7 days after delivery Refund Policy Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items To complete your return, we require a receipt or proof of purchase. ![]() We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. Please make a parcel opening video ,in case of any complaints parcel opening video is a must ,It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please feel free to contact us for any assistance at 8547742926 or mail us at Our policy lasts 7 days. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located. ![]() We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product. We at Soosi believe in high quality and exceptional customer service. Hello and welcome to SOOSI, the place to find the best clothes, fashion, jewellery ,accessories,bags and home decor for every taste and occasion. ![]()
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